Privacy Policy

Effective Date: July 1, 2018
Last Updated: September 21st, 2026

Comprehensive Gastrointestinal Health (“Comprehensive Gastrointestinal Health,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit or use our website at https://compgihealth.com/ (the “Website” or “Service”), communicate with us by phone, email, text message, or otherwise interact with us.

By using our Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Definitions

For purposes of this Privacy Policy:

Service means the compgihealth.com website and related services operated by Comprehensive Gastrointestinal Health.
Personal Data means information relating to an identifiable individual, including information that can be used to contact or identify you.
Usage Data means information collected automatically regarding your use of the Service.
Cookies means small files stored on your computer, mobile device, or other device by a website.
Service Providers means third-party companies or individuals that provide services on our behalf, including technology, communications, analytics, customer support, or other business services.

2. Information We Collect

We may collect several types of information for purposes of providing, maintaining, and improving our services.

Personal Information

When you contact us through our Website, phone, email, text message, forms, or other means, we may collect information that you voluntarily provide, including:

First and last name
Email address
Phone number
Mailing address
City, state, ZIP/postal code
Information contained in communications you send to us
SMS/text message consent and opt-in records
Information necessary to respond to your inquiries or provide our services

We may also collect other information that you voluntarily provide when interacting with us.

Automatically Collected Information

When you access or use our Website, we may automatically collect certain information about your device and how you use the Service. This may include:

Internet Protocol (IP) address
Browser type and version
Operating system
Device identifiers
Referring URLs
Pages visited
Date and time of visits
Time spent on pages
Usage and diagnostic information
Other technical information about your device or connection

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies, including tags, pixels, beacons, and scripts, to operate and improve our Website, understand how visitors use the Service, remember preferences, and help maintain security.

Cookies may include:

Session Cookies: Used to operate the Service.
Preference Cookies: Used to remember preferences and settings.
Security Cookies: Used for security purposes.
Analytics Cookies: Used to understand Website traffic and usage.

You may configure your browser to refuse cookies or notify you when cookies are being sent. However, disabling cookies may affect your ability to use certain portions of the Website.

4. How We Use Your Information

Comprehensive Gastrointestinal Health may use information we collect for the following purposes:

To provide, maintain, and improve our Website and services
To respond to inquiries and requests
To provide customer support
To communicate with you regarding appointments, services, and other administrative matters
To send appointment reminders and scheduling communications
To send screening, form-completion, account, billing, or customer-service notifications
To send text messages and other communications for which you have provided consent
To send newsletters, promotional communications, offers, discounts, and marketing messages where permitted and, where required, with your consent
To notify you about changes to our Website or services
To allow you to participate in interactive features when you choose to do so
To analyze Website usage and improve our services
To monitor Website performance and usage
To detect, prevent, and address technical problems, fraud, misuse, or security issues
To comply with applicable laws, regulations, legal obligations, or legal processes
To protect our rights, property, users, patients, or others
For other purposes disclosed to you at or before the time information is collected

5. SMS/Text Message Communications

If you provide your mobile phone number and affirmatively opt in to receive text messages from Comprehensive Gastrointestinal Health, you consent to receive SMS/text messages at the phone number you provided.

You are not required to consent to receiving SMS/text messages from Comprehensive Gastrointestinal Health as a condition of receiving our services.

Depending on your relationship and interactions with us, SMS messages may include:

Appointment reminders
Scheduling communications
Screening or pre-appointment updates
Form-completion reminders
Customer-service communications
Account or billing alerts
Service-related notifications
Promotional offers and discounts
Marketing messages

Message frequency may vary depending on your interactions with us.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying “STOP” to any message you receive from us. After you opt out, you may receive one final message confirming your opt-out request. After that, you will no longer receive SMS messages from us unless you separately opt in again.

For assistance, reply “HELP” to any message or contact us directly at:

Phone: 224-407-4400
Email: info@compgihealth.com
Privacy Policy: https://compgihealth.com/privacy-policy/

Opting out of certain text messages may limit our ability to communicate with you through SMS regarding appointments, services, or other matters. You may still receive necessary communications through other available methods.

6. SMS Consent and Information Sharing

We do not sell, rent, release, or transfer your SMS/text message opt-in information or consent to third parties for third-party marketing or promotional purposes.

We may share information related to SMS communications with service providers when reasonably necessary to process, transmit, or deliver text messages on our behalf. Such service providers are required to use the information only for the services they provide to us and to protect the information appropriately.

7. Information Sharing and Disclosure

We do not sell or rent your personal information.

We may disclose information in the following circumstances:

Service Providers

We may share information with third-party service providers that perform services on our behalf, including technology providers, communication providers, customer-support providers, analytics providers, marketing providers, and other vendors.

These service providers may have access to Personal Data only as reasonably necessary to perform services on our behalf and are expected to protect the information and not use it for unrelated purposes.

Legal Requirements

We may disclose Personal Data when we believe in good faith that disclosure is necessary to:

Comply with a legal obligation, law, regulation, subpoena, court order, or other legal process
Protect and defend our rights or property
Prevent, investigate, or address possible wrongdoing
Protect the personal safety of users, patients, employees, or the public
Protect against legal liability
Enforce applicable agreements or policies

8. Analytics

We may use third-party analytics providers to monitor and analyze use of our Website.

For example, we may use Google Analytics, a web analytics service provided by Google, to collect and analyze information about Website traffic and usage. Google may use information collected through its services in accordance with its own privacy practices.

You may be able to limit certain Google Analytics data collection through browser settings, available Google tools, or other controls offered by Google.

For more information about Google’s privacy practices, please review Google’s Privacy Policy.

9. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers or systems located outside your state, province, country, or other governmental jurisdiction where data-protection laws may differ from those in your jurisdiction.

If you are located outside the United States and choose to provide information to us, please understand that your information may be transferred to and processed in the United States.

By providing your information, where permitted by applicable law, you acknowledge that such transfers may occur.

We will take reasonable steps to protect your Personal Data and handle it in accordance with this Privacy Policy and applicable law.

10. Data Security

The security of your information is important to us. We use reasonable administrative, technical, and organizational measures designed to protect Personal Data from unauthorized access, use, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, while we strive to use reasonable and commercially appropriate safeguards, we cannot guarantee the absolute security of your information.

11. Your Rights and Choices

Depending on applicable law, you may have certain rights regarding your Personal Data.

Opting Out of Marketing Communications

You may opt out of receiving promotional or marketing communications from us by following the instructions included in those communications or by contacting us directly.

Even if you opt out of marketing communications, we may continue to send non-promotional or administrative communications related to appointments, services, transactions, legal obligations, or our ongoing relationship with you.

Accessing or Updating Your Information

You may contact us to request access to, correction of, or updates to certain Personal Data that we maintain about you, subject to applicable law and any applicable legal or regulatory requirements.

12. Third-Party Websites

Our Website may contain links to websites, applications, or services operated by third parties.

If you click on a third-party link, you will be directed to that third party’s website. We do not control and are not responsible for the content, privacy policies, or practices of third-party websites or services.

We encourage you to review the privacy policy of every third-party website you visit.

13. Children’s Privacy

Our Service is not intended for children under the age of 18.

We do not knowingly collect personally identifiable information from individuals under 18 without appropriate authorization where required by applicable law.

If you are a parent or guardian and believe that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child in circumstances where such collection was not permitted, we will take reasonable steps to remove that information in accordance with applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will post the updated Privacy Policy on this page and update the “Effective Date” or “Last Updated” date at the top of the policy.

Where required by applicable law, we may also provide notice of material changes through email, a prominent notice on our Website, or other appropriate means before the changes become effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Phone: 224-407-4400
Email: info@compgihealth.com
Website: https://compgihealth.com/